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Collaboration · Avaya

Avaya Contact Center Select

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Avaya Contact Center Select
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Authorized partner of Avaya

★ Authorized partner of Avaya. Genuine product with full manufacturer warranty, imported and supported by DEL.

BrandAvaya
CategoryCollaboration
FamilyContact Center
TypeOmnichannel contact centre
SKUavx-cc
ApplicationsCustomer service · Banking & FI

★ Highlights

  • Voice, email, chat & SMS in one queue
  • Skills-based routing with priorities
  • Real-time wallboards & reporting
  • Tight integration with IP Office telephony

At a Glance

  • Direct brand partners22 authorised principals
  • Group brand access100+ via Smart Technologies
  • Catalogue categories18 solution-aligned families
  • Delivery coverageAll 64 districts of Bangladesh
  • Procuremente-GP registered · PPR-compliant
  • PricingOn request — official quotation the same day

Genuine stock · Manufacturer warranty · Tender documentation on demand

Technical specifications are provided in English; Bangla summaries accompany software titles.

Technical Specifications

Key specifications

Technical specifications are provided in English; Bangla summaries accompany software titles.

Key specifications08 entries
01Channels
Voice, email, chat, SMS, voicemail
02Routing
Skills-based, conditional, priority
03Agents
Up to 300+ on IP Office platform
04Supervisor
Wallboards, silent monitor, barge-in
05Reporting
Historical & real-time, web-based
06Integration
CRM connectors, REST APIs
07Telephony
Avaya IP Office Server Edition
08Support
DEL solution design & training
Spec values per manufacturer datasheet · avx-cc
Capabilities

What it delivers

Technical specifications are provided in English; Bangla summaries accompany software titles.

Routing

Skills, priorities and service levels per queue.

Channels

Digital channels blended with voice for agents.

Insight

Live wallboards plus historical reports out of the box.

Scale

From 5 agents up with the same platform.

Fit Check

Ideal for

Technical specifications are provided in English; Bangla summaries accompany software titles.

  1. 01Growing customer-service teams
  2. 02Departments blending phone with chat/email
  3. 03IP Office shops adding contact-centre features
  4. 04Multi-site support centres standardising routing

Not sure about the fit?

Share your workload, scale targets and timelines — DEL solution engineers will validate this platform against your requirements and, where a better match exists, propose alternatives from the same authorised catalogue.

Ask an engineer

Response within one business day

Gallery

Product gallery

Technical specifications are provided in English; Bangla summaries accompany software titles.

Avaya IP Office Server EditionAvayaAvaya IP Office Server EditionDetails →Microsoft Teams Rooms on WindowsMicrosoftMicrosoft Teams Rooms on WindowsDetails →Yealink MeetingBar A40YealinkYealink MeetingBar A40Details →Zoom Rooms WorkplaceZoomZoom Rooms WorkplaceDetails →APC Smart-UPS SRT 5000VAAPC by SchneiderAPC Smart-UPS SRT 5000VADetails →APC Symmetra PXAPC by Schneider ElectricAPC Symmetra PXDetails →APC Symmetra PX V2APC by Schneider ElectricAPC Symmetra PX V2Details →Azure Stack HCI 23H2Microsoft AzureAzure Stack HCI 23H2Details →
Documentation

Downloads & datasheets

Official manufacturer documentation for this product — datasheets, spec sheets and compatibility guides. Links open PDF documents.

Avaya Contact Center Select — Technical Specifications

EN · Size 1.2 MB · Pages 3

Not uploaded yet

Technical specifications are provided in English; Bangla summaries accompany software titles.

Related Products

Frequently sourced together

Products from the same family and category that customers typically evaluate alongside this one.

Microsoft Teams Rooms on WindowsMicrosoftMicrosoft Teams Rooms on WindowsDetails →Avaya IP Office Server EditionAvayaAvaya IP Office Server EditionDetails →Yealink MeetingBar A40YealinkYealink MeetingBar A40Details →Zoom Rooms WorkplaceZoomZoom Rooms WorkplaceDetails →APC Smart-UPS SRT 5000VAAPC by SchneiderAPC Smart-UPS SRT 5000VADetails →APC Symmetra PXAPC by Schneider ElectricAPC Symmetra PXDetails →APC Symmetra PX V2APC by Schneider ElectricAPC Symmetra PX V2Details →Azure Stack HCI 23H2Microsoft AzureAzure Stack HCI 23H2Details →Dell PowerEdge R750Dell TechnologiesDell PowerEdge R750Details →Dell PowerEdge R760Dell TechnologiesDell PowerEdge R760Details →Dell PowerStore 500Dell TechnologiesDell PowerStore 500Details →Dell UltraSharp U4021QWDell TechnologiesDell UltraSharp U4021QWDetails →

Technical specifications are provided in English; Bangla summaries accompany software titles.

Compatible With

Works well in this stack

Verified pairings our engineers recommend — networking, security, power and platform components that complete the solution.

Avaya IP Office Server EditionAvaya · SMB unified communications platformMicrosoft Teams Rooms on WindowsMicrosoft · Meeting room systemYealink MeetingBar A40Yealink · All-in-one Teams/Zoom video barZoom Rooms WorkplaceZoom · Cloud meeting-room licence

Technical specifications are provided in English; Bangla summaries accompany software titles.

Next Step

Request a Quote

Send this configuration to DEL’s account team and receive an official quotation — same business day. Pricing is provided on request to keep your procurement documentation current.

The inquiry form arrives pre-filled with this product’s name and SKU.

SKUavx-cc
ProductAvaya Contact Center Select
Request a Quote

Pricing on request — official quotation within one business day.

Technical specifications are provided in English; Bangla summaries accompany software titles.

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