Digital Equipment Ltd.
About Digital Equipment Ltd.

Company Overview

Digital Equipment Ltd. (DEL) is a New Generation Turnkey IT Infrastructure Distribution, Solutions & Services Provider headquartered in Dhaka, Bangladesh. Since 2001, we have been the trusted technology partner for organisations seeking reliable, scalable, and cost-effective ICT infrastructure.

Our tagline

SimplifiedDeliveredCost Effective

Company Facts

At a Glance

Registration, scale and reach — exactly as recorded for tenders and vendor onboarding.

At a Glance
Since 2001
About Digital Equipment Ltd.The team behind the numbers · Since 2001
Legal StatusLimited Company (Companies Act 1994)
HeadquartersJahir Smart Tower, Agargaon, Dhaka-1207
BIN001899025-0401
TIN154334224595
Group Brand Access100+ (via Smart Technologies)
Group AffiliationSmart Group
Geographic CoverageAll 64 districts of Bangladesh
What We Do

Across the full spectrum of ICT infrastructure

DEL operates across the full spectrum of ICT infrastructure:

Distribution

As an authorised distributor for 22 leading global technology brands, we import, warehouse, and supply genuine products with full manufacturer warranties.

22 authorised brands

Solutions

We design, deploy, and support end-to-end technology solutions spanning 17 categories — from server infrastructure to cybersecurity to physical security.

17 solution categories

Services

Our team provides consulting, implementation, training, and after-sales support to ensure every solution delivers maximum value.

Consulting → after-sales

Mission & Vision

The commitments that guide every engagement

From the company profile — the mission we work to, the team we are building, and the objectives that keep us honest.

The commitments that guide every engagement
Company Profile
The commitments that guide every engagementMission · Vision · Objectives — from the company profile
Vision

A highly trained and efficient team of product and customer service personnel — ready for anything that may occur, and quick to respond to customer needs and concerns.

Behind every DEL engagement stands a crew of product specialists, customer-service personnel and certified engineers — cross-trained on the brands we distribute and equipped for whatever the field demands.

  • Product & customer-service specialists in one team
  • Trained across the 22 brands we distribute
  • Built to respond when customers need it most
  • Highly trained
  • Always ready
  • Rapid response
Mission

To provide IT support to the private and public entities of the country through a package of IT solution services delivered with strong commitment, quality, cost-effectiveness and value addition in a competitive and changing business environment.

From a single supply to a nationwide rollout, every engagement ships as one package — committed teams, genuine quality, controlled cost, and value that outlasts the project itself.

  • Private & public entities across Bangladesh
  • Strong commitment, from consulting to after-sales
  • Cost-effective delivery in a changing market
  • Commitment
  • Quality
  • Cost-effectiveness
  • Value addition
  • Ensure the availability of all kinds of hardware & software
  • Ensure qualitative supply at a low price
  • Assist clients with obtaining appropriate approvals to proceed
  • Provide the best customer service
  • Be the leader in supplying IT peripherals
  • Serve ministries, GoB offices, technical & vocational institutions
  • Ensure environmental, safety and health compliance
Our Values
  • Commitment
  • Customer Value
  • Professionalism
  • Teamwork
  • Flexibility / Adaptability
  • Social Responsibility
What Makes Us Different

Why organisations choose DEL

From the company profile — the practices that set DEL apart in a crowded market.

01 / 06

On time, every time

Getting the customised product on time is a real problem in this industry. We raise it to new heights — excellent, fast customer service with virtually no turnaround time.

02 / 06

Fit to your budget

We take the time to understand the challenges our clients face, then help develop a fresh idea for their unique needs — one that fits their unique budget.

03 / 06

The best product at your end

We are different because we deliver the best product at the client’s end — sourced, warranted and supported by the brands themselves.

04 / 06

Always innovating

An extremely innovative company, always open to fresh ideas — continuously looking at new ways to improve our operations and processes.

05 / 06

One multidisciplinary team

Highly qualified consultants, computer engineers, hardware technical consultants, designers, developers and certified project managers — one of the most homogeneous, professional teams in the market.

06 / 06

Localisation as added value

Beyond products and technology, the team brings localisation knowledge as the added value of every product and service DEL sells.

Our Approach

Technology, guided by one philosophy

We believe technology should be simplified for the customer, delivered with reliability, and cost effective for sustainable value. This philosophy guides every engagement — whether a single laptop or a nationwide infrastructure deployment.

Group Affiliation

Smart Group Affiliation

DEL is proud to be part of the Smart Group conglomerate, one of Bangladesh’s leading technology business groups. Through our sister company Smart Technologies (BD) Ltd., we offer access to 100+ brands and a network of 2,500+ reseller partners nationwide.

Learn More About Smart Group
About Us