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Server & Storage
Rack servers, blade servers, SAN/NAS, backup appliances
📋 Procurement Scale · Tender-Ready
Tender Response Capabilities
DEL is equipped to respond to tenders of every size — from a single-product supply order to a large turnkey infrastructure deployment. The capabilities below are documented and audited annually.
22
Direct authorised brands
64
Districts covered
3.50 Cr
Equipment capacity (BDT)
750+
Projects delivered
22 directly authorised brands + 100+ group-accessible brands
As an authorised distributor for 22 leading global technology brands and a partner of Smart Technologies (BD) Ltd. with access to 100+ more, DEL can fulfil the full range of ICT categories typically specified in government tenders:
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Network Solutions
LAN/WAN switches, routers, inter-ministry connectivity
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Network Security
Next-gen firewalls, IDS/IPS, secure access gateways
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Cyber Security
EDR/XDR, SIEM, threat intelligence, SOC tooling
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Data Backup & Recovery
Scheduled backups, off-site replication, DR sites
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Security & Surveillance
CCTV, video analytics, ANPR, access control
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Cloud Infrastructure
Private cloud, hybrid cloud, data sovereignty
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Computing & Peripherals
Desktops, laptops, workstations, monitors, printers
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Software Solutions
Licensing (Microsoft, Adobe, Autodesk, security)
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Power Solutions
UPS, backup generators, power conditioning
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Infrastructure Development
Data centre build-out, cabling, rack systems
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Display & Video Wall
Control-room displays, digital signage, video walls
All 64 districts of Bangladesh
From the headquarters in Dhaka, DEL operates a nationwide field engineering network capable of executing installations, support calls and warranty visits across all 64 districts of Bangladesh. Smart Group's sister-company field force extends reach further where required.
Head Office
Jahir Smart Tower, Agargaon, Dhaka-1207
Field Network
Nationwide — all 64 districts
Typical Response (Urban)
Same-day to next-business-day
Typical Response (District)
24–48 hours
Group Sister Network
Smart Technologies (BD) Ltd. — extended reach
Documentation & verification
- Figures appear in tender submissions and are supported by experience certificates on request.
- Capabilities are documented and audited annually.
End-to-end project lifecycle
Design & Consultancy
Solution architecture, BoQ validation, and pre-bid technical advisory.
Phase 01 / 08
Supply & Logistics
Authorised-channel sourcing, import handling, warehousing and last-mile delivery.
Phase 02 / 08
Installation
Certified engineers deploy hardware, software and structured cabling on customer sites.
Phase 03 / 08
Configuration & Integration
Software stack configuration, network integration and existing-system migration.
Phase 04 / 08
Training
Operator and administrator training for delivered systems, with materials.
Phase 05 / 08
Warranty & Support
Manufacturer-backed warranty plus DEL's 25+ year L1–L3 support capability.
Phase 06 / 08
Managed Services
Optional AMC and managed-service contracts for ongoing operation.
Phase 07 / 08
Compliance & Audit
Tender documentation, compliance evidence and audit support.
Phase 08 / 08
A documented track record
Quantitative summary of DEL's documented delivery performance — figures appear in tender submissions and are supported by experience certificates on request.
750+
Projects delivered
2000+
Customers served
25+
Years of experience
190+
Companies worked with
22
Direct authorised brands
100+
Group-accessible brands
64
Districts covered
3.50 Cr
Equipment capacity (BDT)
📋 Procurement Scale · Tender-Ready
Tender-ready — verified capabilities in one place
DEL is equipped to respond to tenders of every size — from a single-product supply order to a large turnkey infrastructure deployment. The capabilities below are documented and audited annually.