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Acknowledgement
Within 2 minutes, an automatic email with a reference number arrives in your inbox.
✉️ Government Procurement Channel
Government Inquiry
A dedicated channel for procurement officers, evaluators and tender committees. Submissions route to the DEL Government Sales team, led by the GM Corporate Business, with a structured response SLA.
07
inquiry types
06
officer roles
2 min
acknowledgement email
1 day
substantive reply SLA
Send a government inquiry
Provide your details and the nature of the inquiry. The Government Sales team will reply with a structured response — including reference materials, BoQ clarification and tender timelines where relevant.
After you submit
Every submitted inquiry follows the same tracked path — from acknowledgement to follow-up.
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Triage
The Government Sales team triages your inquiry and assigns a specialist within 1 business day.
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Substantive Reply
You receive a structured reply with documents, technical clarification or next steps.
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Follow-up
If your inquiry involves a tender, we schedule a pre-bid meeting or site visit as needed.
✉️ Government Procurement Channel
Tender committee question? Send it directly
A dedicated channel for procurement officers, evaluators and tender committees. Submissions route to the DEL Government Sales team, led by the GM Corporate Business, with a structured response SLA.